Celebrity Watches

Shop

Frequently Asked Questions (FAQ)

01. Who is "Celebrity Watches" ?

We are the India’s best online premium and luxury watches dealer. We have all the branded watches like Rolex, Tag Heuer, Patek Philippe, Rado, Roger, Rolex, Frank Muller etc. After getting so much positive customer feedback from offline selling, we started this online website to provide the premium watches to everyone.

03. What is the delivery time?

We dispatch the item within 2 or 3 days after checking product. After dispatch delivery time will be 3.-5 working days depends on the location and the courier service. If there is further delay due to some reason, we will notify you. Tracking Id will be given after dispatch. You can track your order from Track Order option in available on website.

05. Warranty/repair issue ?

We provide 1-2 year machine warranty on the watches. We detailed check every item before dispatch, so there are less chances of any defect. we provide the 100% replacement to the defected item. you can read all the replacement policy and Warranty policy on the website.

07. Why should i buy from you?

We provide the 100% quality products to the customer. If you have knowledge about watches, you will definitely figure out the quality of the watches. We will provide your the same quality for that you are paying. Many vendors and website selling low quality items at the high price, but you need not to worry. We also provide refund/ return and replacement services.

02. What are the Payment Methods ?

We almost accept all the payment modes like debit card, credit card, wallet transfer, UPI and COD. Currently EMI facility is not available, but we are working on it. We have 100% secured payment gateway. For Cod, you need to pay 10% amount in advance & rest amount you need to pay at delivery time. COD advance payment is non refundable, if the order declined/rejected by the customer.

04. How can i trust you ?

Our business runs on trust. We have lots of customer reviews and the customer database who are happy with our service. Trust us one time and buy from us, you will never regret. For providing the best customer experience we have started COD option also. For any query you can call us: 8818012776. we will clear your all doubts. We also provide refund/ return & replacement services.

06. What are the Shipping charges ?

We provide free delivery service to all over India. In replacement process you have to send our parcel to us only. We will Fix and send back to you. You no need to pay anything.You can check complete details about shipping and delivery on the website.

08. Do you provide Refund, Replacement or Return ?

Yes we provide 100% customer satisfaction. We have replacement,exchange return and refund policy. If you don’t like our product, you can return the product. For complete information you can visit our Replacement and refund policy page.

REGISTER

Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our Privacy policy.

Ask Your Query